Shipping policy
ReSkyn™ Shipping Policy
Last updated: 25 July 2026
At ReSkyn™, we aim to get your order to you safely and as quickly as possible.
1. Delivery Areas
We currently ship orders to customers within South Africa.
Orders are delivered through trusted local courier services, which may include Aramex and PostNet, depending on your location and the delivery option available for your order.
2. Processing & Delivery Times
Orders are processed after successful payment has been received.
Our estimated delivery time is:
7–11 business days
Delivery times are estimates and may vary depending on your location, courier availability, public holidays, weather conditions, or other circumstances outside our reasonable control.
Business days exclude weekends and South African public holidays.
3. Tracking Your Order
Once your order has been dispatched, you may receive tracking information via the email address or contact details provided at checkout.
You can use the tracking information to monitor the progress of your delivery.
Please ensure that your contact and delivery information is accurate when placing your order.
4. Delivery Address
Customers are responsible for providing a complete and accurate delivery address at checkout.
ReSkyn™ cannot be held responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated delivery information provided by the customer.
If you realise that you entered incorrect delivery information, please contact us as soon as possible at:
We will do our best to assist, but we cannot guarantee that the address can be changed after the order has been dispatched.
5. Courier Delays
While we work with reputable courier services, delivery times can occasionally be affected by circumstances outside our control.
These may include:
- Courier delays
- Severe weather
- Public holidays
- High-volume periods
- Incorrect or incomplete delivery information
- Remote-area delivery restrictions
- Unforeseen logistical issues
If your order has not arrived within the expected delivery window, please contact us at reskynshop@gmail.com and we will assist you in checking the status of your shipment.
6. Failed Delivery Attempts
If a courier is unable to deliver your order because nobody is available, the address is incorrect, or the courier cannot otherwise complete delivery, additional delivery arrangements may be required.
Any additional costs resulting from incorrect information or circumstances caused by the customer may be the customer's responsibility, where permitted by law.
7. Lost or Damaged Packages
If your package arrives visibly damaged, please contact us as soon as possible at:
Please provide your order number and photographs of the packaging and product where applicable.
If your package appears to have been lost during delivery, contact us so that we can investigate the shipment with the relevant courier.
8. Delivery Charges
Any applicable shipping fees will be displayed during checkout before you complete your purchase.
Shipping fees may vary depending on the delivery destination and available shipping method.
9. Contact Us
For shipping and delivery questions, contact:
ReSkyn™
Email: reskynshop@gmail.com
We are committed to providing a smooth and reliable delivery experience for every ReSkyn™ customer.