Terms of service

ReSkyn™ Terms of Service

Last updated: 25 July 2026

Welcome to ReSkyn™. These Terms of Service govern your use of the ReSkyn™ website and your purchase of products from us.

By accessing our website or placing an order, you agree to these Terms of Service.

1. About ReSkyn™

ReSkyn™ provides skincare and beauty products, including red light therapy products, to customers in South Africa.

For questions, orders, returns, or support, contact us at:

Email: reskynshop@gmail.com

2. Using Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use our website for fraudulent or unlawful activities.
  • Attempt to interfere with or damage our website.
  • Attempt to gain unauthorised access to our systems.
  • Copy, reproduce, or misuse our website content without permission.
  • Provide false or misleading information when placing an order.

We reserve the right to restrict access to our website where reasonably necessary, subject to applicable law.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, product colours and appearance may vary slightly depending on your device or screen.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information where appropriate.

Nothing in these Terms limits any rights you have under applicable South African consumer law.

4. Prices

All prices displayed on our website are shown in South African Rand (ZAR) unless otherwise stated.

We reserve the right to change prices at any time before an order is accepted.

The price applicable to your purchase will generally be the price displayed at the time you place your order, subject to obvious pricing errors and applicable law.

Any applicable delivery charges will be displayed during the checkout process.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After submitting your order, you should receive an order confirmation.

An order is subject to product availability and successful payment.

If we are unable to fulfil your order, we will notify you and, where applicable, refund amounts paid for products we cannot supply.

6. Payments

Payments are processed through the payment methods made available at checkout.

You agree to provide accurate and complete billing and payment information.

We do not knowingly store complete payment-card information on our website where payment processing is handled by a third-party payment provider.

7. Shipping and Delivery

We deliver orders to locations supported by our available delivery services.

Estimated delivery times are provided as guidance and may vary due to circumstances outside our reasonable control, including courier delays, public holidays, weather, or other unforeseen events.

We will make reasonable efforts to ensure your order is dispatched and delivered within the applicable period.

If there is a significant delay or we are unable to fulfil your order, we will communicate with you and provide any remedy required by applicable law.

8. Returns and Refunds

Our 14-Day Returns & Refund Policy forms part of these Terms of Service.

You can request a return by contacting:

reskynshop@gmail.com

Nothing in our Returns & Refund Policy or these Terms limits any mandatory rights you have under South African consumer law.

The Consumer Protection Act provides consumer protections relating to the quality of goods, including statutory remedies in qualifying circumstances.

9. Product Use and Safety

ReSkyn™ products should only be used according to the instructions and safety information supplied with the product.

You should read and follow all instructions before using a product.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition unless expressly stated and legally permitted.

If you have concerns about whether a product is appropriate for you, consult an appropriately qualified healthcare professional before use.

Stop using a product if you experience an unexpected adverse reaction and seek appropriate professional advice where necessary.

10. Intellectual Property

All content on the ReSkyn™ website, including:

  • ReSkyn™ branding
  • Logos
  • Product images
  • Text
  • Graphics
  • Website design
  • Videos
  • Marketing materials

is owned by or licensed to ReSkyn™ unless otherwise stated.

You may not reproduce, modify, distribute, sell, or commercially exploit our content without our prior written permission.

11. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics providers, and other technology services.

These third parties may have their own terms and privacy policies.

We are not responsible for the independent actions, systems, or policies of third-party service providers, except to the extent required by applicable law.

12. Website Availability

We aim to keep the ReSkyn™ website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, or completely free of errors.

We may temporarily suspend or modify parts of the website for maintenance, updates, security, or other legitimate reasons.

13. Limitation of Liability

To the maximum extent permitted by applicable law, ReSkyn™ will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

However, nothing in these Terms excludes, restricts, or limits any liability or consumer right that cannot legally be excluded, restricted, or limited under South African law.

In particular, nothing in these Terms removes statutory rights available to consumers under applicable provisions of the Consumer Protection Act or other applicable legislation.

14. Personal Information

When you place an order or use our website, we may collect and process personal information necessary to provide our services.

Your personal information will be handled in accordance with our Privacy Policy and applicable South African privacy legislation.

15. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, the updated version will be posted on this page with a revised “Last updated” date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

16. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Any dispute will be dealt with in accordance with applicable South African law and the applicable consumer dispute-resolution mechanisms.

The Electronic Communications and Transactions Act regulates electronic communications and transactions in South Africa, while the Consumer Protection Act establishes important consumer protections applicable to consumer transactions.

17. Contact Us

If you have any questions regarding these Terms of Service, your order, or our products, contact:

ReSkyn™

Email: reskynshop@gmail.com